As of February 2015, consumers in the United States can purchase a HotSpot pool heater by calling the national headquarters of HotSpot Energy at 1-800-916-2067, according to the official HotSpot Energy website at HotSpotEnergy.com. International consumers can call 1-757-410-8640.
HotSpot Energy only provides its products to system integrators and dealers. The company can also be contacted directly by mail or at their physical location by writing or visiting HotSpot Energy LLC,1228 Progressive Dr. #201, Chesapeake, Virginia, 23320. Consumers can also contact HotSpot customer service by filling out a Web form on the official site or using the official email address email@example.com.