Authorized repairs for Keurig coffee machines are obtained by contacting Keurig customer service. Keurig can be contacted via website form, mail or telephone. A manufacturer-authorized repair center for a Keurig product cannot be found any other way.
Some Keurig brewers cannot be repaired at all, according to consumer reviews on Measured Up. When these coffee machines break, they are replaced under the manufacturer's warranty. If the warranty has expired, the consumer must purchase a replacement or perform an unauthorized repair. Websites such as K-Cup Barista provide instructions for simple Keurig troubleshooting but recommend that customers within the warranty period contact Keurig.