Customers can contact Ruud customer service at 800-621-5622 on weekdays between 7:30 a.m. and 5 p.m. CST to obtain a replacement copy of a furnace manual. Product documentation can also be downloaded directly from the product information page on the Ruud website.
Customer service can also be reached by completing the contact form on the Ruud website.
Ruud Manufacturing Company started its business by offering a line of water heaters and later expanded to offer customers heating and cooling products, including furnaces. Ruud provides high-quality products that are dependable and energy efficient, states American Cooling and Heating. Ruud products are primarily used by residential customers, although Ruud also serves commercial customers with light needs.
Ruud was bought by Rheem in 1959, but still operates under its original name. Consumer Reports rates Rheem as one of the leading manufacturers of gas furnaces. Some furnace models meet Energy Star requirements and may achieve an annual fuel utilization efficiency of 90 percent. As of 2014, the average price for a Rheem central gas furnace is about $2,300.
Rheem and Ruud products are sold through a distributor network throughout the United States and to global markets. The company headquarters is located in Atlanta, Georgia, and it has several manufacturing locations throughout the country.