Troy-Bilt engine manuals can be downloaded from the Troy-Bilt website. Users need to visit the page and enter the model number and serial number of the engine in order to download the relevant manual.
Model numbers for Troy-Bilt engines produced since 1997 have 11 characters in total, which can be a mixture of letters and numbers. Consumers can find model numbers on the identification tags that are attached to Troy-Bilt engines. The model number is on the left side of this tag.
The 11-digit number on the right of the identification tag is the serial number, which is also a combination of letters and numbers. Although it is not necessary to enter the serial number to find an engine manual on the Troy-Bilt website, it can help the system to find an exact match for the model number that is entered.
Customers who can't find the model number or serial number for their engine need to call the Troy-Bilt Technical Support Department at 1-800-828-5500, as of 2015. This helpline is open on Monday through Saturday from 8:00 a.m. to 10:00 p.m. Staff in this department can help customers to identify the model numbers of their engines so they can download the correct manuals.