As of 2015, manuals and other literature for KitchenAid dryers and appliances can be accessed online at KitchenAid's website. Customers must enter their model number to search for the relevant material for their appliance, and they need Adobe Reader to access documents, which can also be downloaded for free.
As of 2015, customers who need help with major appliances should call 1-800-422-1230 to speak with a product specialist. Those who have questions about a countertop appliance, cookware or kitchen tools should call 1-800-541-6390 for customer support. Customer service representatives are available Monday through Friday from 8 a.m. to 8 p.m. EST. Customers can also access live chat through the KitchenAid website.