Call the brand's or manufacturer's customer service department to find out if you can get the switch repaired under an existing warranty, or find a local vacuum repair service on YellowPages.com or YellowBooks.com. If you purchased the product from a local retailer, contact the business to find out if they can exchange it for a working model.
Typically, you can find a brand's or manufacturer's contact information in the support section of its website or by clicking a Contact Us tab or link near the top or bottom of the page. If you don't know the website address, click the Supplier Discovery tab near the top of the page at ThomasNet.com, and then select a company or brand name in Step 1. Type the company or brand name in the Step 2 box, click the search icon to display a listing, and then click the appropriate name to display a page that typically lists a phone number and website address.
At YellowPages.com or YellowBook.com, use the search tool on the main page to search for "vacuum repair" in your area. YellowPages.com listings sometimes include average customer ratings from one to five possible stars; consider selecting a highly rated business. At either website, click a listing to display additional business details, such as the phone number, address, services provided, hours of operation and a map.