The biggest complaint about Amish fireplaces is false advertising by its parent company Heat Surge, as noted by ConsumerAffairs. In its advertising, the company uses photographs of Amish people using the product in their homes, although the Amish do not use electricity or have their photos taken. The only thing that makes this product Amish is its Amish-crafted wood mantel.
Another false advertising claim is that the company advertises the heaters as free. In reality, the company charges money for the mantle that comes with a free heater, states ConsumerAffairs.
The company also claims that because the product uses 5,199 BTU it provides more power at a lower cost. However, the most BTU an object can create is 1,500, according to scientists. Any smaller, more affordable space heater can generate the same heat.