My Pillow received an average 3.4 out of five stars rating on Amazon.com, as of 2015. Of the 806 reviews posted, 35 percent were five-star and 35 percent one-star. Positive reviewers describe My Pillow as being supportive and firm, without feeling hard.
It was described as a feeling like a blend of a standard poly fill pillow with a memory foam pillow. Consumers liked the fact that the pillow was soft but did not go flat or collapse. Some reviewers noted an improved sleep quality with fewer incidences of waking during the night and less sleep apnea.
Negative reviewers noted that My Pillow had a chemical odor that smells like plastic or rubber. Consumers complained that the pillow was loud, making a popping or cracking sound when shifted, that interfered with a good night’s sleep. One reviewer wrote that the pillow became lumpy after a short time and was no longer smooth or usable. My Pillow’s cost was also an issue, with many consumers noting that the pillow was not worth the price and that returning it was an additional expense.
MyPillow.com features this product as helping to reduce insomnia, neck pain and snoring and provides customer testimonials. The company offers a 60-day money back guarantee less shipping costs.