Q:

Is ABC Appliance Repair a reliable company?

A:

Quick Answer

There are multiple organizations that use the name ABC Appliance Repair. As of 2015, the ABC Appliance Repair company centered in Albuquerque, New Mexico, has received positive reviews. On the other hand, the ABC Appliance Repair company in Farmville, Virginia, has received negative reviews for poor service.

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Full Answer

ABC Appliance Repair located in Albuquerque is known for quality service and reliability. On its website, ABC states that it received the Super Service Award from Angie's List in both 2011 and 2013. As of 2015, this ABC Appliance Repair company maintains an A+ rating with the Better Business Bureau. ABC Appliance Repair ratings in other locations are also listed on the BBB website. For example, the ABC Appliance Repair in Oakley, California, has a rating of A. Another one in Tampa, Florida, currently has no rating.

One ABC Appliance Repair organization in Farmville, Virginia, is seen as unreliable. It has a rating of F on the Better Business Bureau website due to a high number of customer complaints. An alert on the BBB site states that the Farmville's ABC Appliance Repair service frequently fails to diagnose appliances properly, and that appliances continue to have problems after repairs are made. The company also misses appointments and fails to provide refunds and services, according to the BBB. Other customer complaints against this organization are located on Yelp.

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