Yelp and Yellow Pages both offer online reviews of Kutis Funeral Home in St. Louis, Missouri. As of March 2015, the user reviews available are polarized, with the only ratings given accruing either one star and five stars.
Some reviewers express frustration with Kutis over unclear pricing and poor customer service. One user indicates that mourners were rushed after a service by an unsympathetic employee. Another states that they were misled about casket pricing and were ultimately overcharged. Other reviewers report satisfaction, citing compassionate and helpful staff. One user who gives a five-star rating states that making arrangements with Kutis was easy. Another praises the company's interest in ensuring families receive the arrangements they desire.