Q:

Does the Xbox website offer customer support?

A:

Quick Answer

The Xbox website offers several customer service options. Customers can contact a Microsoft representative to discuss device-specific problems, billing issues and Xbox Live account management. Members can also read articles related to common issues, such as Xbox Live gamertag changes, password resets and privacy settings.

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Full Answer

Customers with game consoles in need of repair may start service orders, check the status of an existing order or purchase replacement parts directly from the Xbox webisite. A searchable database of status and error codes provides additional troubleshooting information. Volunteers on the Xbox community forum also assist customers via live chat or message board discussion.

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