One can obtain help from Xbox customer support by first visiting the Support page at Xbox.com. The Support page offers help information by topic, contact information for customer support, and an option to chat live with a support volunteer.
When visiting the Support page at Xbox.com, users should first click on the type of device they wish to receive assistance with, such as the Xbox One or Xbox 360 console devices. Users can also click the Billing option or My Account option if they need help with billing or account services.
Besides chatting live with Xbox customer support or searching for a support topic, users can also visit the Xbox user forums at forums.xbox.com to browse questions that have already been asked and answered by other users, or users can ask the Xbox community a new question. Users can also tweet questions to Xbox support on its Xbox Support Twitter page. Finally, users can call Xbox support at 800-4MY-XBOX as of June 2015.
The Xbox gaming consoles are developed and owned by the Microsoft Corporation, a computer software company founded by Bill Gates and Paul Allen in 1975. The company, currently headquartered in Redmond, Washington, is the developer of the Microsoft Windows and Microsoft Office software.