Does Toys "R" Us Have an 800 Number?

Does Toys "R" Us Have an 800 Number?

As of 2015, Toys "R" Us does operate an 800 number customers can contact by dialing 1-800-ToysRUs or 1-800-869-7787. This phone number is staffed 24/7 and can be used to place an online order, inquire about the status of an order or communicate with a customer service specialist.

Aside from its 800 number, Toys "R" Us customers can also contact the company by using the live chat service on its website. The button to initiate a live chat is on the right hand side of any page on ToysRUs.com. Alternatively, customers can send an email through a form provided on the website.