While Shannon does not manufacture its own crystal products, the Columbus-based company sells only the best in fine crystal collectibles from highly regarded makers, such as Baccarat, Kosta Boda, Lalique, Lenox, Reed & Barton, Seguso, Daniel Swarovski and Waterford Crystal. The largest fine crystal retailer in the United States, Shannon's premium offerings include a selection of barware, bowls, candlesticks, chandeliers, holiday ornaments, china, lamps, jewelry and vases.
The company's expertise is traced back at least three generations when the family first became involved in crystal design and production at one of Europe's oldest factories. The first retail store opened in Ohio in 1992, and the company grew quickly through catalog sales and then Internet sales, reaching customers throughout the United States and beyond.
Featured in several prominent magazines and newspapers, Shannon is an authorized retailer of all the brands it sells. The company has garnered Retailer of the Year awards from Kosta Boda, Orrefors Crystal and Swarovski, which recognizes Shannon as its top global retailer. According to Shannon, the company prides itself in its knowledgeable sales staff, huge product selection and excellent customer service.
Shannon is also a Waterford Crystal Platinum Retailer, the highest distinction in service excellence awarded by the maker.