As of 2015, the service number for Xbox 360 is 800-469-9269. On the Xbox 360 customer service website, Microsoft encourages customers to live chat with a service representative, post in the community forums or Tweet the problem before placing a call.
Xbox 360 owners can find answers to a number of common problems with their systems on the Xbox 360 customer support website. Some of the help categories include connection problems, Xbox 360 application troubleshooting, system problems, and safety and security issues. After clicking on a particular issue, customers can see a wide range of common solutions and step-by-step guides for implementing them.