PlayStation offers several methods of support, including the @AskPlayStation Twitter account, the PlayStation Support Forum, the Self Help Knowledge Center and Live Chat. PlayStation support may be contacted through phone by calling 800-345-SONY during business hours. PlayStation also offers assistance through email using an online contact form.
PlayStation Knowledge Center offers self-support for many popular issues. The @AskPlayStation support Twitter offers troubleshooting and general support. The PlayStation Support Forum offers 24/7 support from community members. The PlayStation YouTube channel offers several tutorial and troubleshooting videos in the PlayStation Knowledge Center playlist. Basic troubleshooting information is also available through the Online User's Guide on the PlayStation website.