Carefree offers replacement canopies for standard patios, box patios, slideouts, windows and a few other awning types as of 2015. The best option for canopy replacements is to use the company's serial number search tool, available at e-carefree.com. This ensures that Carefree knows the exact dimensions and features of the awning for which it is producing a replacement canopy.
If the serial number is unavailable, customers should carefully measure the fabric at the awning rail and take note of any special features such as metal wraps or LED light strips. Some products have different measurement directions than the standard patio described above, but the website describes each set of directions individually. Carefree also produces replacement canopies for some competitor's awnings, such as Dometic - A&E, Carter, Faulkner and Lippert. The steps to order one of these replacement canopies are the same as if a Carefree product required a replacement.
Carefree custom-makes each replacement canopy order, so they are non-cancellable and non-refundable. Orders using standard fabric require 24 hours to ship, while custom fabric takes five business days from the date of purchase to be fulfilled. The company makes no guarantee that colors displayed on the website match the actual product exactly, as computer screens vary.
It is also possible to simply order a brand new awning from Carefree. The company produces awnings for RVs, mobile homes, travel trailers, truck campers and home patios.