Janome does not indicate companies that repair its products. Instead, the company directs its customers to authorized Janome dealers at individual retailers for service and repairs of all its machines. Janome.com offers a search tool to find nearby dealers.Continue Reading
To get to the dealer search tool, click on Where to Buy near the top of the page. Enter the closest ZIP code to call up a list of authorized dealers and contact information, including the distance from the ZIP code.
The Janome website also offers support for its software, including program updates. In addition, the website includes manual downloads for all of the company's current machines and many of its older models.Learn more about Sewing