Shoppers order items from Dan's Crafts & Things, a hobby store located in Rochester, New York, by visiting the retail location, using the online shopping cart on the website or participating in auctions and sales on eBay. The company also allows shoppers to call a local number for assistance.
Dan's Crafts & Things maintains a 12,000-square-foot retail location where shoppers can come and view the current inventory to make purchases offline. The brick-and-mortar location started in 1974, and the company is proud of its status as a family-owned business. As of 2015, store hours vary on different days of the week, but shoppers can stop in on any day.
The website allows customers who cannot visit the retail store to purchase many of the items found at the brick-and-mortar location. Customers use the shopping cart interface to add items to the cart. Checkout follows a simple process, and Dan's Crafts & Things ships items directly to consumers' doors.
The company also lists items for sale on eBay, though the list of items varies based on current inventory levels and interest on the online marketplace. Dan's Crafts & Things has an eBay storefront where visitors can view and purchase currently listed items.