According to the Tiger Balm website, Tiger Balm is used to provide topical pain relief for minor muscle and joint pain, including arthritis and stiffness in the neck and shoulders. It is a herbal remedy that comes in the form of a rub, a liniment and a patch.
The Tiger Balm website offers several formulations, including a rub specifically formulated for use on the neck and shoulders as well as one for arthritis and one for muscle pain.
About.com's listing of ingredients for each Tiger Balm formulation reveals that camphor and menthol are the active ingredients in most of them. The inactive ingredients differ from one formulation to another. The Tiger Balm patch also contains capsicum extract as an active ingredient.