The most common complaint about the Sensa Weight Loss System as of 2015 is that it doesn't work. Numerous users on Amazon.com have given one-star ratings based on the fact that the product was ineffective. Additionally, the Federal Trade Commission took legal action against the company that markets Sensa based on the advertisements being misleading. The FTC also criticized the research done by the company, suggesting that it does not sufficiently support the claims of effective weight loss.Continue Reading
On ConsumerAffairs.com, a website for lodging complaints about products and businesses, Sensa has received an average of just under 1.5 stars out of five. Of the 129 ratings made as of November 2015, 101 gave the product one star and 17 gave it two stars.
The FTC is using the funds from the legal action taken against Sensa's marketers to provide refunds to consumers who are dissatisfied with the results of the program.
Other complaints state that the product causes side effects not included in warnings, such as diarrhea.
The customer support for the product has been criticized by many reviewers. In particular, several individuals have noted that no one responds to the online chat and that the support staff ignores complaints about the product's efficacy.Learn more about Fitness & Exercise