Kaiser in Downey, California offers an advice nurse, diagnostic imaging, urgent care, inpatient lab, poison control and emergency services, states the facility's website. The urgent care facility at Downey Kaiser provides a department for adults and a separate department for pediatrics.
The inpatient lab is only for patients who are being seen at the Downey clinic. If a patient needs a lab test drawn but does not have an order from the Downey clinic, he must have the test done elsewhere, such as the Orchard facilities, suggests the Kaiser website.
If a patient is unsure of what specialty he needs, he can call the advice nurse at 1-800-823-4040 or 1-888-576-6225 after hours. The Kaiser website offers a search tool to find a facility that offers any specialty not provided by Downey.
Founded in 1945, Kaiser Permanente is a health insurance company and managed care organization that reaches nine states, making it the largest of its kind in the United States, as of 2015. Kaiser offers a variety of plans to its patients, including the classic, essential, advantage and health savings plan. Kaiser Permanente is rated well among customer satisfaction and has consistently received outstanding marks from J.D. Power and Associates, Fitch Ratings and Standard & Poor, states About.com.