The appropriate words are most dependent upon the type of relationship that exists between the person and the patient. Close family members gain comfort from simple expressions of love, but friends or co-workers thrive on supportive words.
Family and very close friends are comforted by loving words that are direct and sincere. Words such as "I love you" or "You are so special to me" are simple comforting declarations of love.
Friends, co-workers and more casual types of relationships have a different dynamic that is best served with expressions that show support. Words such as "I am here to help" ease the stress of the patient who might be worried about fulfilling obligations. Providing specific ideas or areas where one intends to help out further calms the fears of the patient.