New Fibit owners start the installation process by downloading free installation software from Fitbit's website and following the prompts. Installation instructions vary based on the Fitbit type, but users need to connect their Fitbit to a computer or a compatible mobile device to view and track their activity data.
To connect a Fitbit to a computer, the user needs to visit Fitbit.com and download installation software. Once the software is installed, it prompts the user about what tasks need to be completed next. New users need to fill out a quick profile with their personal information, and profile privacy information can be adjusted to allow this information to be shared with friends.
The battery must be placed in the Fitbit before it functions, and the included wireless sync dongle needs to be placed into the USB slot of the computer. Once the Fitbit is powered on and the wireless tracker is connected, the user should place the Fitbit close to the tracker so that the devices can sync. After the devices are linked, the Fitbit automatically transfers data to the computer anytime the devices come within approximately 10 feet of each other.
Users who are having difficulty with installation can contact Fitbit customer support at 877-623-4997.