RightSource, now called Humana Pharmacy, is a mail-delivery pharmacy service offering home delivery of medical supplies and medications, as well as on-site pharmacy locations. Humana Pharmacy aims to make medical maintenance easy and safe for patients, as noted on the company's website. With a focus on service, commitment and quality, Humana Pharmacy won the J.D. Power 2015 award for Highest in Customer Satisfaction with Mail-Order Pharmacies.
Humana Pharmacy's mail-delivery service allows patients to order prescriptions online, by phone or via an easy to use smartphone app. Pharmacists review each new prescription for contraindications with a focus on patient safety, according to Humana Pharmacy. Most new prescriptions are delivered directly to the patient's home within 10 to 14 days, and refills within seven to 10 days. Patients choose to receive automatic refills or refill reminders by email, phone or text message, and can speak directly to a pharmacist if they have any questions.
On-site pharmacy locations are available in many areas for patients who need prescriptions filled quickly, or for those who prefer face-to-face interaction, states Humana Pharmacy. In addition to prescription medications, Humana's retail pharmacies offer diabetic supplies, injectable medicines and various healthcare items.
Patients with chronic conditions such as cancer, HIV, MS and rheumatoid arthritis find personalized care with Humana's Specialty Pharmacy. Specialty pharmacy staff help with patient assistance programs in an individualized setting and supply specialty medications for complex health issues, states Humana Pharmacy.