As of September 2015, some reviews of Universal Dentistry are "Unsafe, dirty," "Run, run, run" and that it charges way more than its advertised prices. Of two customer reviews each on Kudzu.com and Yelp.com, only one was positive, which cited the friendly and accommodating staff.
The Better Business Bureau has a C rating on Universal Dentistry, citing three customer complaints in the last three years, but only one had been closed in the past year. It also failed to respond to one customer complaint. The customer complaints involved billing, warranty issues and problems with the product or service.
Universal Dentistry is a chain of dental clinics, with two locations in New Jersey and four in Pennsylvania. Its range of services includes general dentistry, root canals, implant restoration, dentures and cosmetic dentistry.