Most of reviews that reference products purchased from Electronic Cigarette USA in Hollywood, Florida, are positive, but there are negative reviews as well. Many customers state that Electronic Cigarette USA has a wide variety of quality merchandise and competitive prices. The few negative reviews state that Electronic Cigarette USA's selection is small or the customer did not receive the correct item.
One positive Yelp review of Electronic Cigarette USA states that the prices are better than other similar products and that the flavors are pleasing. Another reviewer encourages readers to "shop with the pros" and to not waste their time with other inferior products. However, a negative Yelp review states that the storefront is tiny, the salespeople are unfriendly, and there is an inadequate amount of samples. A review from Birdeye says that the selection is small and the staff is not courteous.
While most of the negative reviews include references to poor service, the most consistent review of this establishment is that it provides exceptional customer service, both online and in person. Many reviews include statements about Electronic Cigarette USA having friendly and knowledgeable staff. Others state that they trust the staff to make suggestions and recommendations regarding which products to purchase.