Are the Reviews of Lee Mental Health Facility Favorable?


Quick Answer

Lee Mental Health merged with Southwest Florida Addiction Services in 2013, forming SalusCare, which has seven locations throughout Florida, explains SalusCare. Overall, patient reviews for SalusCare are unfavorable, as of January 2016, with reviewers rating the Ortiz campus 1.6 out of five stars, indicates the Google Plus page. RehabReviews.com gives the organization a favorable review, saying the supportive and experienced staff give patients a great chance at long-term recovery, although reader comments convey more negative aspects of SalusCare.

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Full Answer

Out of 15 reviewers, the majority gave SalusCare's Ortiz campus one out of five stars, indicates Google Plus. Even the one reviewer who gave a five-star rating stated that while the staff does help patients, it is not a nice place. One reviewer complains that the doctor refused to prescribe the medication he had been successfully taking for 25 years, and instead prescribed a medication that cost 10 times more. Another reviewer reports witnessing staff verbally abuse patients, although the doctors he saw all treated him well. A common complaint is that SalusCare is unorganized, sometimes even cancelling scheduled appointments due to lack of planning.

A RehabReviews.com reader complains that the organization's record department is very incompetent, as seen in the comment section of the site's SalusCare review. Another commenter warns patients to stay away from a particular staff member, whom he says is rude and lacks empathy.

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