Physicians are trained for Epic EMR using webinars, classroom instruction, and by Epic experts who provide continuing support. Physicians are initially trained on the fundamentals of Epic, and they proceed along a continuum of training that addresses functions specific to a physician’s specialty and work environment, says AMN Healthcare.
Physicians are first trained using a webinar or live class that covers basic health care functions such as viewing laboratory or X-ray results. These activities involve few steps, and only require viewing information within the electronic medical record, thus facilitating quicker learning, states AMN.
Next, physicians are trained to input data into the health record. Examples include creating a patient chart, entering test results, refilling medications, creating shortcuts and personalizing letter templates. Epic trainers provide one-on-one support for physicians at this stage. Trainers customize their approach based on physician learning styles and the documentation that physicians are required to complete, says AMN.
Finally, physicians continue to be trained as they enter the work environment. Various staff members designated as Epic trainers receive more intensive training for Epic. They are assigned to act as liaisons for physicians should the physicians have questions, states AMN. Additionally, support is provided by clinics and hospitals, which involves an Epic specialist being assigned to a physician and shadowing the physician for a day or two to address concerns as they arise.