The best ointment for first and second degree burns is pure aloe vera or petroleum jelly, according to MedlinePlus. Medicated antibiotic burn creams are not necessary and can cause allergic reactions. The ointment should only be applied to healing, unbroken skin, as claimed by WebMD.
To help with pain relief, take an oral pain reliever, such as aspirin or ibuprofen, according to MedlinePlus. Protect the burn with a sterile, nonadhesive cloth or bandage. Be sure to seek immediate medical attention if there are signs of infection or if the pain does not subside within a few hours, as stated by WebMD.