As of 2015, NordicTrack posts online product manuals at its website, NordicTrack.com. To view a manual, click on the Support icon near the top of the home page, select Parts & Manuals, and enter the model number of your machine.
The Support section of the website provides information and diagrams that describe where to locate the serial number on your equipment. If you need assistance from a NordicTrack representative, click on the Chat Now icon, and select Customer Service Chat.
NordicTrack.com also includes answers to many of the company's most frequently asked questions regarding their products and policies. Customer service representatives provide toll-free assistance at 877-993-7999