Log in to the Medco website through the Express Scripts member website, according to Express-Scripts.com. The website requires a user name and password combination, and users click the Login button to complete the process.
Register with the website once to gain access to every facet of the consumer portal, including personalized benefits, notes Express-Scripts.com. If you forgot the user name or password, click on the provided links, and the website provides a way to reset the user name and gives you a password hint. Express Scripts has a dedicated online help center that contains many frequently asked questions to help you navigate the website's services, as of 2015. For further assistance, contact a customer service representative through an email form, or call the toll-free number.