Appointments can be made directly on Quest Diagnostics website, or patients can search for a lab's location. Once the patients have located a convenient location, they can contact the lab directly.
To schedule an appointment online, Quest requests basic information such as location, type of lab work needed, and requested date for the appointment. Once a lab is selected, patients are able to choose their appointment date and time. Individuals are prompted to set up an account on Quest's website if they do not have one, or are prompted to log in if they do. After they have accessed their account, they can finish scheduling their appointment. Appointments can also be changed and cancelled online, as explained on the official website.
To call for an appointment, patients can search for a lab close to home or work. Once a lab is chosen, patients can access telephone numbers and lab hours. On the location page of their official website, patients can access directions to the laboratory. Quest also has a contact form that can be submitted with questions about scheduling appointments.
In addition, Quest offers an app called My Quest, as stated on the Quest Diagnostics official website. This feature enables consumers to share information with health care providers and receive lab results on their computers and mobile devices. As of March 2015, the app is available for Apple and Android phones.