In states where Medicare requires preauthorization before dispensing a mobility scooter, the company provides a response within 10 business days; but if going without the scooter could cause harm to the patient's health, the response time is sooner. Medicare notifies both the scooter provider and the patient of its response.
The process of having Medicare pay for the mobility scooter begins with a doctor's appointment. The doctor prescribes the scooter for patients who have difficulty with mobility in their homes. In order to qualify, it must be a medical necessity for use in the home, although once the patient has the scooter he can also use it outside the home.