How do you lodge a complaint against A Place for Mom?


Quick Answer

File a complaint against A Place for Mom with the Council of Better Business Bureaus by going to the BBB website and entering the business name. Click Search, and the site takes you to the BBB overview of A Place for Mom. Click the link to file a complaint.

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How do you lodge a complaint against A Place for Mom?
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Full Answer

To review previous complaints about A Place for Mom, click the link to the BBB's headquarters review. As of May 2015, the BBB shows 17 closed complaints against the company in the past three years; 12 of these are within the last 12 months. The page also shows a summary of six customer reviews, all but one of which is negative. The company is BBB accredited and has an A+ rating, the highest rating available from the BBB.

A Place for Mom is a referral service that offers information about senior living and links to senior care facilities throughout the United States and Canada. If you have a complaint about a Medicare- or Medicaid-certified nursing home in the United States that you found on A Place for Mom, contact your state survey agency. Phone and fax numbers for each agency and links to file complaints electronically are available on the Nursing Home Compare Web page on the website Medicare.gov. In Canada, contact the licensing agency in the province where the nursing home is located.

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