Order prescription refills online or through the phone, according to Kaiser Permanente. When getting prescription refills, choose whether to pick them up from a specific location or have them mailed to your home.
To order prescription refills online, log in with your user ID and password. Once logged in, simply follow the directions on the website to get a refill, explains Kaiser Permanente. While on the website, customers are also able to view the status of prescriptions, such as how many refills are left. If the user does not have an online account through Kaiser, it is possible to receive refills by calling the number located on the prescription label of the medication or by contacting a local pharmacy, which is also listed on the Kaiser website. If neither of those numbers are available, the customer can contact Kaiser Permanente directly through its 24 hour Easy-fill refill phone system, which allows the user to refill a prescription whenever necessary.
In the event no refills are left, contact Kaiser and request additional refills, recommends Kaiser Permanente. The company then contacts the customer's physician. If the additional refills are provided, it takes a few business days for the process to be completed.