In order to sign up for a free account at Plenty of Fish, very little personal information has to be provided to the website. A prospective member must simply choose a username and password and fill in his email address, gender, birthdate, country of residence and ethnicity.
After the initial sign-up is complete, Plenty of Fish instructs new members to take a chemistry test in order to match them with members who have similar personalities and relationship outlooks. Plenty of Fish prides itself on matching online daters who meet emotional needs and engage in long-lasting, theoretically stable romantic relationships.
In spite of its omnipresence on the dating scene, Plenty of Fish has been the recipient of negative attention. The customer service and technical support at Plenty of Fish have been the targets for complaints for many dissatisfied members. Other complaints include poor site functionality, failure to prescreen for married individuals, a general inability for members to block other members or escape unwanted online advances, and the auto-renewal of services at the end of a payment period. Signing up for Plenty of Fish is relatively easy, but prospective clients should make sure to do their due diligence before taking the plunge.