Toxic reactions to the glue used in its products, and misleading information about the payment plan, are some of the complaints against the Hair Club collected by the Better Business Bureau. Another customer complains to the BBB that the toupee did not match his natural hair color as promised.
Bald R Us also publishes a detailed account from a dissatisfied customer, who complains that the hairline did not look natural, that the toupee then came loose from the scalp repeatedly, and that the company refused a refund.
Hair Club, formerly known as Hair Club for Men and Hair Club for Women, offers surgical and non-surgical hair replacement, hair loss therapy, and prevention products for use at home, according to Wikipedia. It has clinics in the United States and Canada, notes the company.