Scootaround, a company based in Winnipeg, Canada, specializes in renting wheelchairs and scooters throughout North America. The company provides rentals at more than 1,500 locations, many of which are located in the United States.
Each electric wheelchair Scootaround rents comes totally charged and serviced. The company also rents manual wheelchairs. Its locations are open seven days a week to better serve those who rent wheelchairs while traveling for business or on vacation.
Scootaround attempts to treat its customers as part of a community, offering disability travel tips, including tips for travel by air, cruise ship or rail. It also aims to make the rental process as convenient as possible by allowing customers to arrange rentals by telephone or online and pick up their rented wheelchair or scooter at a nearby location. The company provides rental quotes, so there are no surprises when it comes time to pay.
Those who rent wheelchairs periodically are eligible to join the Scootaround ENGAGE loyalty program, which allows renters to earn points each time they pay for a rental or successfully refer a new customer. Participants are allowed to apply points toward rental discounts or free mobility equipment. They also receive a monthly newsletter on specials and receive discounts and offers through Scootaround business partners.