Q:

How do you cancel your Somnapure membership from Peak Life?

A:

Quick Answer

To cancel future shipments from the Somnapure VIP membership program from Peak Life in the United States and Canada, call the customer service number located on the Peak Life website under Contact Us, according to the company's Terms and Conditions. Customers must call at least one day before the next monthly shipment to successfully cancel the delivery and membership. Customers in the U.S. territories of Guam, Puerto Rico and the Virgin Islands may cancel membership by emailing the company.

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Full Answer

Australian customers and customers in the United Kingdom may cancel their VIP membership from Peak Life by calling the appropriate number for their country indicated on the Peak Life website, notes the company's Terms and Conditions. Customers may call between the hours of 9 a.m. and 9 p.m. Eastern U.S. Time on the weekdays, and between 12 p.m. and 5 p.m. Eastern U.S. Time on Saturday to cancel.

The company offers a free 14-day trial of a Peak Life product, including Somnapure, in which the company only requires the customer to pay a shipping and handling fee, explains Peak Life. However, if the customer does not call the service center within 18 days of ordering a free trial of any of its products, the company automatically renews VIP membership, charges the customer and sends a 30-day supply of the product.

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