Weight Watchers monthly passes can be canceled at WeightWatchers.com. Step-by-step cancellation instructions are available in the Help and Account Settings areas. Assistants at monthly meetings are able to supply clients with copies of the monthly pass cancellation policy, which also includes instructions on how to cancel.
Meeting representatives cannot perform cancellations for clients, and only serve as sources of information and instruction. Weight Watchers monthly pass cancellations can also be made through email or postal mail, but these are not the most highly recommended cancellation options. Email and postal mail requests can take up to two weeks to process, and can result in the need for a refund if the next month is billed before the cancellation is complete. Refunds are typically not given for the current month in which a client cancels a Weight Watchers monthly pass.
To ensure that clients are making the correct choice, Weight Watchers offers the subscriber options before confirming withdrawal from the monthly pass program. This measure protects subscribers from accidentally cancelling and reminds them of their initial goals. Clients should be aware that cancelling this service does not affect other subscriptions, services or add-ons. Each feature has its own cancellation process and policy.