As of 2015, customer complaints about Trim Down Club are available at consumer review and advocacy websites, such as Scambook, Highya and Reviewopedia. The majority of complaints indicate that the company provides commonplace information that doesn't offer any expert insight about weight loss or healthy eating.
Trim Down Club is advertised as an online support network for individuals who desire nutritional and weight loss guidance such as planning meals and balancing calories. The club focuses on safe, healthy weight management without the use of deprivation tactics, fad diets or supplements. The website mainly provides community challenges and informational resources, such as meal planners, recipes and research studies, to motivate members to reach their weight loss goals.