Doctor approval must be obtained to fill a prescription at a Kaiser Permanente pharmacy if the prescription is out of refills, according to the Kaiser Permanente website. If the prescription has remaining refills, the pharmacy refills the prescription without doctor approval.
If a prescription is out of refills, Kaiser Permanente asks patients to allow three business days to contact the doctor and get approval for the refill, states the company's website. Kaiser Permanente conveniently offers prescription refills through physical pharmacy locations, on the company's website and through an automated telephone system. Refills can be mailed to patients at no additional charge.