Q:

Is the Beyond Diet support service reliable?

A:

Quick Answer

As of November 2015, Beyond Diet support service is only available Monday through Friday between the hours of 1 p.m. to 5 p.m. EST. According to BeyondDiet.com, the hours are temporarily limited as Beyond Diet integrates changes to improve members' customer service experience.

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Full Answer

The customer service team encourages all members to reach out with questions related to order placement, purchase details and tech support, and asks that members have their order number and the email address used for their purchase handy for fast reference.

Customer Support is also available to members via email, and the team promises to respond to inquiries sent to info@beyonddiet.com within one to three business days.

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