What Does the Veterans Affairs' IRIS Stand For?


Quick Answer

The Veterans Affairs' IRIS stands for Inquiry Routing and Information System. Veterans use the system to locate information about services offered by the department.

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Full Answer

IRIS also serves as a messaging system. Veterans can send secure messages containing personal information to the Veteran Affairs, or VA. A veteran can choose this system to get a response via email, phone or mail.

IRIS also has information about the nearest VA facilities, toll free numbers for the VA and how to appeal a decision made by the department. The system also offers links to services, such as My HealtheVet and the Veterans Crisis hotline. Registration is not required to use the system.

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