How Do You Use the IRS Tax Questions Hotline?


Quick Answer

Use the IRS tax questions hotline to ask questions to help prepare a tax return or in regards to a notice you have received. When you conclude your discussion with the IRS representative, you are unable to return to your original responder, should you call back again.

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Full Answer

When calling the IRS hotline, it is important to understand that the telephone wait times may be lengthy and the topics the IRS can handle over the phone may be limited. You can also resolve many issues on the IRS website. Still, if you wish to use the hotline, you can talk to agents about setting up a payment plan, request a transcript of your tax return, make a tax payment or check on a pending refund.

The IRS hotline has a few different phone numbers depending on the type of tax you are calling about. As a taxpayer, you can call for questions about individual income tax, business tax, tax assistance for exempt organizations, retirement plan administrators and government entity tax issues. The IRS hotline also helps in cases of identity theft. Hotline number hours vary as well, with most hotlines providing assistance during normal or extended daytime business hours, as of 2015.

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