Q:

How do you use the ESS payroll portal for New York City government employees?

A:

Quick Answer

To use the employee self-service system, first log in using your employee ID number, which is the seven-digit number labeled reference number that appears on your pay stub. For a first-time login, you need a temporary password, which is the last two digits of your Social Security number; underscore; then the first three letters of the month you were born (all capitals) and your birth day and year. After logging in, you may change this temporary password.

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Full Answer

Once logged in to the system, you may select from various options, including view or change personal information such as phone number, email address and date of birth; view benefits information; select military status or make changes to health benefits during open enrollment. Employees may also use the system to download and fill out new hire documents, view waiver status or make changes to benefits due to a life event.

The ESS system is available 24 hours per day, seven days per week. You may access it from any computer with Internet access by going to the log-in screen and entering your credentials. If you have difficulty accessing your account and a simple password reset does not help, use the toll-free number provided on the log-in screen to access employee assistance.

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