Some tips to avoid a chimney-sweeping scam include evaluating a company’s credentials and licenses, learning about the required repairs and issues relating to chimneys, and requesting for company referrals from friends, according to Fox News Network. A customer should not bow to high-pressured sales tactics employed by firms purporting to offer discounted services, advises the Better Business Bureau.
Homeowners should arm themselves with knowledge by finding out what a chimney sweep entails and the signs of a legitimate company, states Fox News Network. Researching the repairs needed in a chimney and the products a contractor uses before the repair job reduces the chances of falling prey to a chimney-sweeping scam, says the Better Business Bureau. A legitimate chimney-sweeping contractor should provide video or photo evidence of extensive repairs done. A possible red flag would be a contractor who offers upfront rates or sales personnel who aggressively attempt to make a sale, says FOX News Network.
Experts recommend referrals from family and friends as a safeguard against chimney-sweeping scams. Additionally, consumers should ensure the chimney sweep or company has the necessary licenses or accreditation and that the firm does not have customer complaints with the Better Business Bureau, advises Fox News Network. Homeowners should demand physical evidence of areas requiring repairs and should not accept broken debris as an indication of needed repairs, because the rubble may not come from their chimneys, cautions the Better Business Bureau.