Is the Social Security Website Easy to Navigate, and Is It Secure?


Quick Answer

The Social Security Administration offers online information and services in an easy-to-use, organized and secure manner. The website has visual aids and items of interest on the home page to help users navigate the pages. In addition, the website provides security and information protection as a federal agency.

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Full Answer

The Social Security website is easily accessible with category links for each desired purpose. Each page consists of information and further links to navigate to specific services or information. Technology, information and services are available to anyone, including those with disabilities. In accordance with Section 504 of the Rehabilitation Act of 1973, the Social Security Administration offers a service that audibly recites the text on the website, as well as other types of web accessibility assistance. In addition to easily accessible and visible services and information, the Social Security website offers assistance via telephone or e-mail.

The Social Security website is required to protect information collected from users as a federal agency due to the Privacy Act of 1974, according to the Social Security Administration. Information on the website is only available to Social Security employees on a need-to-know basis. However, user information may be shared with other federal agencies in the case of security threats, such as computer viruses. Furthermore, the Social Security website uses cookies and other technology to optimize user experiences.

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