Child support payments in Alabama can only be processed through an approved central payment center, says the Administrative Office of Courts. After payment is received by the payment center, disbursements are made to the parent to which the money is owed. Payments are dispersed with a debit card, direct deposit or check.
The child support rates are determined by the age of the child when custody arrangements are made, according to the Administrative Office of Courts. This includes preschool, school age and teenage children. There may also be separate rates for children who have a mental or physical disability.
Child support information is available 24 hours a day from the Voice Response system, according to the Alabama Department of Human Resources. This is for parents paying and receiving child support, called the non-custodial and custodial parents, respectively. The balances are only available when the parents enter their Social Security numbers.
There is also an online payment inquiry portal for parents through the Child Support Enforcement Division, notes MyAlabama. This also provides payment information, including upcoming payments and bills, balances, and payment coupons. MyAlabama also provides additional resources, including the Child Support Customer Service department, which offers more information to custodial and non-custodial parents. The same organization has a program that helps people establish paternity when needed and to get court orders for child support payments.